Privacy and Security
The Box Lane LLC is committed to maintaining the confidentiality of our customers. We do not share, sell, or otherwise disclose information about our clients to any other party except as required to process and ship purchases.
Information Collection
The Box Lane LLC is the sole owner of the information collected on www.theboxlane.com. The Box Lane LLC collects information from our users at several different points on our Web site.
Registration
In order to use The Box Lane LLC, a user must first complete the registration form. During registration, a user is required to give a name, phone number and email address. We use this information to contact the user about our services even if they have not placed an order. We don't take any financial information of a customer. However, we use a payment gateway like PayPal or Square for the customers to pay invoices.
Order
We request information from the user on our order form. A user must provide contact information (such as name, email, phone number and shipping address). This information is used for credit card authorization and to fill customers orders. If we have trouble processing an order, the information is used to contact the user.
Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.
Cookies are used by both The Box Lane LLC and the theboxlane order section in order to uniquely identify users, associate user files with orders, and to enable the shopping basket. Our site cannot be used with cookies turned off.
Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
Communications from the Site Special Offers and Updates
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
Newsletter
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track users’ movement in the aggregate, and gather broad demographic information for aggregate use. This data is not linked to personally identifiable information.
Customer Service
We communicate with users on a regular basis to provide requested services. Our production and customer service use both email and phone information to communicate with customers in regards to issues relating to the in-process order.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
