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Frequently Asked Questions

Have Questions ? We’re here to help.

Price & Quotations

We ship orders rather quickly. We ship all expedited orders within 8-10 days (about 1 and a half weeks) and all regular orders within 14-18 days (about 2 and a half weeks). 

We offer low minimums. You can order as few as 100 units per design, per box style, and size. 

You can order any size and design for your order. However, when you order less than 100 units per design, size, or style, you may need to pay additional charges. 

All expedited orders are priced accordingly. You can get it expedited with some additional charges. 

You can make payment using PayPal, Square, Credit Card, Cash Deposit, or Wire transfer. 

The soul of custom packaging is……well, customization. The whole point is to make packaging an extension of your branding and a representative of your brand in absentia. You choose the material, size, design, style, finishing, and printing add-ons for the packaging and make it a bridge between your brand and your customer. 

Yes, we offer straightforward pricing that includes shipping. There are no hidden charges of any sort and no unpleasant surprises regarding price.

Design & Art Work

Yes, we offer free design consultation. Our packaging experts and our in-house design team can help you design impressive custom packaging for your brand. 

You can see how the final product will look with a 2D or 3D mockup. You can also get a physical sample and see how the material, finish, and add-on mix together. However, the physical sample may cost more. 

We offer a free sample. All charges including shipping are discounted when you place a batch order after the sample. You can also see the final output in a 2D or 3D mockup for free. 

The price for your custom packaging and boxes partly depends on the number of colors in the design. Show us your artwork and get a free quote for your design today. 

Yes, we can start with a 2D dieline. We put your custom packaging artwork on that 2D dieline, make a mockup, get your approval for the final design and, if approved, we send it to production. 

Materials and Printing

Absolutely not, you don’t need to submit print-ready files. Our in-house design team will take your artwork and make it print-ready. 

Yes, we print the custom boxes and packaging as our customers require. If you want the inside of the box also printed, please contact us and tell us how you want it done and we will make it happen.

We offer kraft, cardboard, rigid, and corrugated materials. We offer all variations for the above materials. There is another range of secondary materials like PET clear sheets for window boxes. 

We offer offset printing, screen printing, metalized printing, digital printing, and gravure printing. 

Please use PSD, PDF, AI, format with min of 300dpi file for printing. You can also get help from our in-house design team.

Finishes & Add-ons

Some of the most prominent printing options include matte, glossy, and soft touch. Contact us if you want another printing technique. 

We offer embossing, debossing, raised ink, spot UV, and holographic foiling. 

You will need to measure your product for its length, width, and depth. Length is the longest dimension, width is the shorter dimension when viewed from the top of the box, and depth is the shortest dimension of the product. Add a margin of half an inch on all sizes and you have the box dimensions ready for your product. 

Yes, we also provide you with custom inserts to safely pack and ship your products. 

The right style for a custom box for your product depends on the type of product you have, your branding, and your goal behind using custom packaging. Please go through our menu under “Box by Style”, sift through different box styles, and choose the right one. You can also get help from our packaging experts. 


Yes, we ship worldwide. However, we offer free shipping to the USA, Canada, UK, and Australia. 

We ship all orders with DHL, UPS, and FedEx. All shipments are trackable.

Yes, you can get your order shipped to multiple locations. However, please mention this in your order details as we need this information to calculate prices. 

We offer free shipping to the above-mentioned countries. Please contact us for shipping quotes for other countries. 

Yes, we will give you a tracking number and you can track your shipment throughout its journey to you.